Privacy Policy

1. Introduction

Elite Roofing & Waterproofing ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and how we use, share, and protect it. By using the site you agree to the practices described here.

2. Information We Collect

We collect information you voluntarily provide when you:

• Contact form: first name, last name, phone, email, the type of service needed, and any message you write.
• Instant Estimate tool: your name, phone, and (optionally) email, along with the property type, size, roof material, color preference, and any photos you upload of your property.

The photos and details you submit through the Instant Estimate tool are used only to produce an estimate and an illustrative AI visualization of your property with a proposed roof, and to follow up with you about that estimate.

3. Automatically Collected Data

Like most websites, we use analytics and advertising technologies that may collect device, browser, and usage information (such as pages visited and approximate location from IP address). This data is aggregated and used to measure and improve our marketing — including through the Meta (Facebook) Pixel — but is not used to identify you personally.

4. How We Use Your Information

• To respond to your inquiry and provide an estimate or quote.
• To schedule inspections, repairs, or installations.
• To measure the effectiveness of our advertising and improve our services.

5. How We Share Information

We do not sell your information. We share it only with service providers who help us run our business and marketing (for example hosting, email delivery, and advertising platforms) and as required by law. Any such provider is bound to handle your data confidentially and only for the purpose we assign.

6. Data Retention

We keep lead information for as long as reasonably needed to serve you and for legitimate record-keeping, after which it is deleted or anonymized.

7. Your Rights

You may request access to, correction of, or deletion of the personal information you have provided to us. To exercise any of these rights, contact us using the details below.

8. Cookies

This site may use cookies and similar technologies for analytics and advertising. You can disable cookies in your browser settings; some features may not function as intended if you do.

9. Contact

Questions about this policy or your data? Email info@elitecontractorsfl.com or call (305) 912-2060.